Privacy Policy
Last Updated: January 2025
LicenseForum takes your privacy seriously. This policy explains how we handle information when you use our casino licensing consultation services.
Information We Collect
When you contact us or use our services, we collect:
- Contact details - Name, email, phone number, company name
- Business information - Your licensing jurisdiction, project timeline, regulatory questions
- Technical data - IP address, browser type, pages visited (standard website analytics)
- Communication records - Consultation notes, email exchanges, documents you share with us
We never sell your data. Period.
How We Use Your Information
Your information helps us provide better licensing guidance:
- Schedule and conduct consultation calls
- Research jurisdiction-specific requirements for your project
- Send relevant regulatory updates (only if you opt in)
- Improve our website and consultation process
- Comply with legal obligations (anti-money laundering checks, conflict-of-interest screening)
Here's what matters: We treat your business plans with the same confidentiality we'd expect from our own advisors.
Data Security
Gaming industry data requires serious protection. We use:
- Encrypted connections (SSL/TLS) for all data transmission
- Secure cloud storage with access controls
- Regular security audits and software updates
- Staff training on data handling best practices
Sensitive documents (financial records, background check materials) are stored in password-protected systems with limited team access.
Information Sharing
We share your information only when necessary:
- Regulatory authorities - If required by law or licensing processes
- Service providers - Calendar tools, email systems, document storage (all under strict confidentiality agreements)
- Legal advisors - When coordinating multi-jurisdictional applications
We never share client lists or project details with competitors or marketing platforms.
Your Rights
You control your information:
- Request copies of data we hold about you
- Update or correct inaccurate information
- Ask us to delete your data (except records required by law)
- Opt out of marketing emails anytime
- Withdraw consent for data processing (may limit our ability to provide services)
Cookies and Tracking
We use basic analytics cookies to understand how visitors use our site. No invasive tracking or remarketing pixels. You can disable cookies in your browser settings without affecting core site functionality.
Data Retention
We keep consultation records for 7 years to comply with professional service standards and potential regulatory inquiries. Marketing contact data is deleted within 2 years of your last interaction with us.
Children's Privacy
Our services target gaming industry professionals only. We don't knowingly collect information from anyone under 18.
Updates to This Policy
We'll notify you of significant changes via email. Continued use of our services after updates means you accept the revised policy.
Questions?
Contact our privacy team at [email protected] for data requests or concerns. We respond within 5 business days.
This policy applies to LicenseForum consultation services. Third-party links on our site have their own privacy practices.